6182 Easton Road, Pipersville, PA 18947

215-766-2229 FAX: 215-766-2230 jennytools@verizon.net

Support

WARRANTY:
Electroline Corp. / Jenny Tools products are warranted to be free from defects in material and workmanship for one [1] year from the date of shipment.
Electroline Corp. / Jenny Tools, at their sole option, reserve the right to repair or replace only such goods as prove defective.
Under no circumstances will Electroline Corp. / Jenny Tools be liable for any incidental, direct or consequential damages caused by breach of the warranty.
This Warranty applies provided that the goods have not been misused or abused and have been used in accordance with the instructions provided.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR ORAL, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

REPAIRS:
All tools will be evaluated and repair cost quoted. Please enclose contact information with tool.

PAYMENT METHODS:
Visa & MasterCard payable in US funds. Credit card payments will be charged at the time the order is processed.

CANCELED ORDER:
If after you place your order you decide to cancel your order, we will gladly do so only if the order has not been shipped. To cancel your order you must notify us no later than the next business day after placing your order.

REFUSED SHIPMENT:
Customers shall be charged all shipping charges and a 20% restocking fee for all refused shipments. This covers the cost to receive and inspect all returned items.

ORDER MISTAKES BY US:
Call us immediately with a description of the issue and we will make arrangements for pick up and then ship a replacement item.

SHIPPING CHARGES:
Shipping charges are included in our prices for ground shipments within continental USA.
Additional charges will be applied for express shipping within the US.

Please contact us for orders outside the US.

DAMAGED SHIPMENTS:
Electroline Corp. / Jennytools is not liable for damage or loss of merchandise after it leaves our premises. If shipment shows evidence of damage, the package must be opened before signing the delivery receipt. If damage or loss is evident, it must be noted on the carriers delivery sheet. A claim must be then filed with the carrier before notifying us.

RETURNED MERCHANDISE:
All returned merchandise must be in new, unused condition. The returned merchandise must be in the original packaging and include parts, if any and instructions.

To return merchandise, you must first contact us for a return authorization and we will provide a return shipping address. Send the merchandise prepaid with the return authorization number on the outside of the carton, including a copy of the original invoice.

All refunds will be issued less the actual shipping charges. In addition all returns will be charged a 20% restocking fee.

SALES TAX INFORMATION:
If required by law, Electroline Corp / Jenny Tools will add sales tax to the order to be paid by the customer.Applicable sales tax will be charged on all orders to be delivered in the State of Pennsylvania.

If you are TAX-EXEMPT, state this fact in the comments box on the order form and send us your form via Fax (215-766-2230) at the time you place your order. You may also contact us for emailing instructions. This will ensure that your TAX-EXEMPT status is properly handled.

PRIVACY POLICY:
Your privacy is important to us, for that reason we do not sell or provide customer information to anyone.